Yes. All of our carriers are insured to meet State and Federal requirements. The car shipping driver will thoroughly inspect the vehicle at pick-up and delivery. When your vehicle is delivered, it is your responsibility to inspect for any damage that may have occurred during the car shipping process. Document any damage on the Bill of Lading and obtain the driver’s signature. The insurance company will not process claims if damages are not documented at the time of delivery.
Number 1 Auto Transport does not authorize personal belongings in the vehicle nor or these items covered by carrier insurance. If you choose to put items in your vehicle, it is completely at your own risk. You may put up to 100 lbs. of personal items in the trunk of your vehicle.
Yes we are a broker and we are proud of it. The word broker in our industry has a very negative connotation. Usually, when a customer asks that question, it’s because of a bad experience with a previous car shipping company. We make sure we deliver on our word to every customer!
Once you submit your order either online (very secure) or over the phone, the shipping of your vehicle will be scheduled according to the first date available on your shipping order. Ninety percent of our orders get assigned within one week of that date. Once assigned, the vehicle usually gets picked up in a day or two of the assigned ship date. We automatically email the customer when it gets assigned and then the car shipping driver calls your pickup contact. When the driver picks up your vehicle for car transport, he will do a detailed inspection of your vehicle on the Bill of Lading. You will both sign this form and receive a copy. The car shipping driver will call your destination contact from the road as he gets near the destination. The same Bill of Lading will be present on delivery so you can inspect the vehicle.