True Carrier LLC

3030 N Rocky Point Dr Ste 150A, Tampa, FL, 33607

MC 066459 | USDOT 3080580

3.6 Overall Satisfaction Rating

Based on 25 Ratings

5
15.67 (62.68%)
4
0 (0%)
3
0 (0%)
2
1.67 (6.68%)
1
7.67 (30.68%)
25
Product satisfaction
3.8 Average
5
17
4
0
3
0
2
2
1
6
Price satisfaction
3.48 Average
5
15
4
0
3
0
2
2
1
8
Customer service
3.44 Average
5
15
4
0
3
0
2
1
1
9

About us

Auto transport broker

Preston McClure 03/25/2021
1.3

I had a vehicle moved from Florida to Tennessee. The quoted rate was $500. Upon pick up the rate was changed to $650. I was not happy but needed it done anyway. They said $125 up front will be charged to my credit card and the rest would be charged upon delivery. On e delivered, the driver demanded cash payment. We were not prepared with cash as they said they would charge the card. I will NOT use them again because of the lack of proper communication and raising the agreed amount.

Product Satisfaction 2
Price Satisfaction 1
Customer Service 1
Preston McClure 03/25/2021
1.3

I had a vehicle moved from Florida to Tennessee. The quoted rate was $500. Upon pick up the rate was changed to $650. I was not happy but needed it done anyway. They said $125 up front will be charged to my credit card and the rest would be charged upon delivery. On e delivered, the driver demanded cash payment. We were not prepared with cash as they said they would charge the card. I will NOT use them again because of the lack of proper communication and raising the agreed amount.

Product Satisfaction 2
Price Satisfaction 1
Customer Service 1
Larisha Williams 08/27/2020
5

My car was delivered as promised thanks to Wayne, he was wonderful and very helpful.

Product Satisfaction 5
Price Satisfaction 5
Customer Service 5
Jon Cooper 08/16/2020
5

My experience with True Carrier was very positive, from start to finish. That was due in large part to the great customer service experience I had with Alex, who handled my car transportation needs. He was friendly, honest, informative and very responsive. Alex kept me advised every step of the way, and he did everything he could to ensure that I was pleased with their service. Overall, both Alex and True Carrier treated me with complete professionalism. I was totally satisfied with how they transported my vehicle, and I highly recommend them.

Product Satisfaction 5
Price Satisfaction 5
Customer Service 5
Kevin 08/16/2020
5

Alex was very professional during this entire action. I apprecited his communication and his interest in making me happy. He chose a very good carrier that got our car delivered on time. I would definitely use Alex again.

Product Satisfaction 5
Price Satisfaction 5
Customer Service 5
Gregory Atkins 08/15/2020
5

My car was delivered as promised. Everything went smooth. I'll use them again if decide to ship something again.

Product Satisfaction 5
Price Satisfaction 5
Customer Service 5
Emily Addis 08/15/2020
5

These guys have professional carriers and their dispatch team is awesome! I can't thank them enough. I recommend their company to everyone!

Product Satisfaction 5
Price Satisfaction 5
Customer Service 5
Monica 08/14/2020
5

The driver was very professional and polite!

Product Satisfaction 5
Price Satisfaction 5
Customer Service 5
Mike 08/14/2020
5

It was awesome! Thank you for taking a good care of my vehicle. We'll use True Carrier for further transactions!

Product Satisfaction 5
Price Satisfaction 5
Customer Service 5
Jessica Smith 08/13/2020
5

I had Alex assist me getting my Car shipped from Florida to Texas. He was very professional, friendly, and gave me updates all the way through. The driver they provided me with got my car shipped exactly what they quoted me and I greatly appreciate that. I will use them for my next move

Product Satisfaction 5
Price Satisfaction 5
Customer Service 5
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