WARNING! Do not book with these people. Worst experience ever. They told us to ship our car from one side of Texas to the other was gonna be $300. We decide to go ahead and move forward. We paid $175 a couple days before pick up. Then comes pick up day and we’re being told the cars were given to other drivers and won’t be picked up and not guaranteed when, mind you my husband was getting deployed two days later so the fact that they did this last minute was so unprofessional and so unfair to us. I can’t stress enough no matter what do not trust these people.
True Carrier Reviews
7901 4th St N suite 300, St. Petersburg, FL 33702, , ,
MC | USDOT
3 Overall Satisfaction Rating
Based on 37 Ratings
5
13.67 (36.95%)
4
3 (8.11%)
3
2.67 (7.22%)
2
3.67 (9.92%)
1
14 (37.84%)
37
Product satisfaction
5
13
4
5
3
0
2
5
1
14
Price satisfaction
5
12
4
2
3
4
2
4
1
15
Customer service
5
16
4
2
3
4
2
2
1
13
About us
True Carrier LLC is a highly regarded auto transport company known for its exceptional vehicle shipping services across the United States. With a commitment to providing a seamless, worry-free experience for customers, True Carrier LLC boasts a team of skilled professionals who excel in logistics and transportation. The company utilizes the latest technology and a vast network of carriers to ensure safe, timely, and cost-effective delivery of vehicles. Catering to a wide range of clients, including individual car owners, dealerships, and corporate relocations, True Carrier LLC has become a trusted name in the auto transport industry by prioritizing transparency, communication, and customer satisfaction.
Unsatisfied customer.
03/20/2026
1
Delia Nieto
01/07/2026
5
Looking forward to speaking with you
Delia Nieto
01/07/2026
5
Looking forward to speaking with you
Ebony Northcote
12/20/2025
5
What measures will be taken to prevent myoersonal information from being leaked whenusing services on your official website
Ebony Northcote
12/20/2025
5
I want to know more
Ebony Northcote
12/20/2025
5
I want to know more
Tyler
05/07/2025
3
Price was okay. I agreed to the terms so nothing to argue there. Customer service was great - good communication, upfront clarifications every step of the way and very knowledgeable. Unfortunately, I was tremendously dissatisfied with carrier that was chosen to assist me with my move - Driver was not very experienced, from what I could tell. So much so they utilized the incorrect hitch to pull my RV and damaged their hitch as well as mine in the process of hauling to the destination. Which intern, of course, I had to absorb those cost along with the cost of the move turning a $700 transport into well over $1100, not including damages to my unit. I would think an experienced transportation company would know the exact hitch model needed to hook up and pull whatever king pin is presented, but maybe I am wrong. In my opinion a more vigorous check into what is being transported as well as ensuring the carrier/ driver had the proper tools for the task would have gone a long way in this scenario.
Dennis LaBombard
04/15/2025
1
Terrible experience. Kept changing the price. Didn't follow any given directions. Made me jump through multiple hoops and then took an extra $300.00 that they won't repay.
Mohamed
01/14/2025
4.7
The vehicle transport went smoothly.
Rick & Sherry Wells
12/26/2024
5
The BEST! We shipped our Sea Ray 300 Weekender and since we weren’t at a marina that could unload it we brought our trailer to use-and of course it lost a wheel but Mark worked with us and gave us time to fix it without extra fees! He was there throughout the entire haul and was helpful and supportive! And all of this during Christmas. We highly recommend this company and extend our heartfelt Thanks to Mark! We’re already getting ready to have our camper shipped! The price at first may seem slightly higher than others but with this company there’s no “hidden “ fees like you find with others-and the service is first class! I can’t say enough about this wonderful company and the excellent service and quality they provide! Our family will only use True Carriers and Mark! Thanks for the service and support we received! Rick & SherryWells