True Carrier Reviews

7901 4th St N suite 300, St. Petersburg, FL 33702, , ,

MC | USDOT

3 Overall Satisfaction Rating

Based on 36 Ratings

5
13.67 (37.97%)
4
3 (8.33%)
3
2.67 (7.42%)
2
3.67 (10.19%)
1
13 (36.11%)
36
Product satisfaction
3 Average
5
13
4
5
3
0
2
5
1
13
Price satisfaction
2.83 Average
5
12
4
2
3
4
2
4
1
14
Customer service
3.22 Average
5
16
4
2
3
4
2
2
1
12

About us

True Carrier LLC is a highly regarded auto transport company known for its exceptional vehicle shipping services across the United States. With a commitment to providing a seamless, worry-free experience for customers, True Carrier LLC boasts a team of skilled professionals who excel in logistics and transportation. The company utilizes the latest technology and a vast network of carriers to ensure safe, timely, and cost-effective delivery of vehicles. Catering to a wide range of clients, including individual car owners, dealerships, and corporate relocations, True Carrier LLC has become a trusted name in the auto transport industry by prioritizing transparency, communication, and customer satisfaction.

Delia Nieto 01/07/2026
5

Looking forward to speaking with you

Product Satisfaction 5
Price Satisfaction 5
Customer Service 5
Delia Nieto 01/07/2026
5

Looking forward to speaking with you

Product Satisfaction 5
Price Satisfaction 5
Customer Service 5
Ebony Northcote 12/20/2025
5

What measures will be taken to prevent myoersonal information from being leaked whenusing services on your official website

Product Satisfaction 5
Price Satisfaction 5
Customer Service 5
Ebony Northcote 12/20/2025
5

I want to know more

Product Satisfaction 5
Price Satisfaction 5
Customer Service 5
Ebony Northcote 12/20/2025
5

I want to know more

Product Satisfaction 5
Price Satisfaction 5
Customer Service 5
Tyler 05/07/2025
3

Price was okay. I agreed to the terms so nothing to argue there. Customer service was great - good communication, upfront clarifications every step of the way and very knowledgeable. Unfortunately, I was tremendously dissatisfied with carrier that was chosen to assist me with my move - Driver was not very experienced, from what I could tell. So much so they utilized the incorrect hitch to pull my RV and damaged their hitch as well as mine in the process of hauling to the destination. Which intern, of course, I had to absorb those cost along with the cost of the move turning a $700 transport into well over $1100, not including damages to my unit. I would think an experienced transportation company would know the exact hitch model needed to hook up and pull whatever king pin is presented, but maybe I am wrong. In my opinion a more vigorous check into what is being transported as well as ensuring the carrier/ driver had the proper tools for the task would have gone a long way in this scenario.

Product Satisfaction 1
Price Satisfaction 3
Customer Service 5
Dennis LaBombard 04/15/2025
1

Terrible experience. Kept changing the price. Didn't follow any given directions. Made me jump through multiple hoops and then took an extra $300.00 that they won't repay.

Product Satisfaction 1
Price Satisfaction 1
Customer Service 1
Mohamed 01/14/2025
4.7

The vehicle transport went smoothly.

Product Satisfaction 5
Price Satisfaction 4
Customer Service 5
Rick & Sherry Wells 12/26/2024
5

The BEST! We shipped our Sea Ray 300 Weekender and since we weren’t at a marina that could unload it we brought our trailer to use-and of course it lost a wheel but Mark worked with us and gave us time to fix it without extra fees! He was there throughout the entire haul and was helpful and supportive! And all of this during Christmas. We highly recommend this company and extend our heartfelt Thanks to Mark! We’re already getting ready to have our camper shipped! The price at first may seem slightly higher than others but with this company there’s no “hidden “ fees like you find with others-and the service is first class! I can’t say enough about this wonderful company and the excellent service and quality they provide! Our family will only use True Carriers and Mark! Thanks for the service and support we received! Rick & SherryWells

Product Satisfaction 5
Price Satisfaction 5
Customer Service 5
Rick & Sherry Wells 12/26/2024
5

The BEST! We shipped our Sea Ray 300 Weekender and since we weren’t at a marina that could unload it we brought our trailer to use-and of course it lost a wheel but Mark worked with us and gave us time to fix it without extra fees! He was there throughout the entire haul and was helpful and supportive! And all of this during Christmas. We highly recommend this company and extend our heartfelt Thanks to Mark! We’re already getting ready to have our camper shipped! The price at first may seem slightly higher than others but with this company there’s no “hidden “ fees like you find with others-and the service is first class! I can’t say enough about this wonderful company and the excellent service and quality they provide! Our family will only use True Carriers and Mark! Thanks for the service and support we received! Rick & SherryWells

Product Satisfaction 5
Price Satisfaction 5
Customer Service 5
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