US Star Trucking Review

US Star Trucking earned a 7.6/10 in Transportli consumer survey. The company offers a wide range of services but may not be the best match for customers seeking budget-friendly transportation.

2.3
Rated 2.3 out of 5
2.3 out of 5 stars (based on 3 reviews)
Excellent33%
Very good0%
Average0%
Poor0%
Terrible67%

 

Updated: 09/02/2022

Author: Steve Palmer

Suggestions and questions: support@transportli.com

US Star Trucking snapshot

Founded: 2022
Headquarters: 314 PARK VIEW CIR PIGEON FORGE, TN 37863
Service Area: U.S., including Hawaii and Alaska
USDOT: 3205543
MC: 206532
Phone: (865) 924-7334
Email: usstartrucking@gmail.com

Business description: US Star Trucking LLC, is one of the country’s top Auto Transport firms, specializing in the shipping of privately owned vehicles, motorcycles, and heavy equipment to and from all fifty states as well as international. We create Team USST – team of pro-active, honest and kind people

TOTAL SCORE

Total score based on 5 factors indicated below

7.6 out of 10

US Star Trucking is one of the top car shipping companies in the USA

US Star Trucking Score Basics

  • Industry standing among other car shipping companies score – 9.9 total
  • Legal standing score – 10 total
  • Customer reviews score (Google – 4.7 stars, Transportreviews – 4.5 stars, BBB – N/A, Yelp – 1 star) – 4.6 total
  • Online presence score (website, phone, chat, instant quotes) – 6.5 total
  • Our internal take score – 7 total
Reviews

Google – 4.7 stars

TR – 4.5 stars

BBB – N/A

Yelp – 1 star

Pros

Low prices

Large service area

Multiple services

Cons

No instant quotes

Controversial reviews

No BBB accreditation

No chat

Bait And Switch

Bottom Line

US Star Trucking offers low-cost car shipping, including services to ship various vehicles and motorcycles. The company doesn’t have BBB accreditation, some reviewers complain about bait and switch tactics.


 

US Star Trucking cost

We analyzed more than 200 US Star Trucking orders and their prices are usually a bit below the average on major routes. Here is a brief example of prices offered by the company:

Route

Price

NC-SC

$300

NY-IL

$650

SC-CA

$1350

ME-CT

$300

FL-TX

$1100

NY-GA

$750

CA-NV

$300

SC-FL

$700

US Star Trucking services

US Star Trucking LLC offers multiple shipping options for their customers. In accordance with their website the company specialises in car shipping and can offer different trailer types to transport cars from one state to another.

Company services include:

  • Open trailer car transport
  • Enclosed trailer car transport
  • Doo-to-door delivery
  • Expedited shipping
  • Seasonal auto relocation

 

How To Ship With US Star Trucking

1. Quote & Reservation

To begin, fill out our customized form with your first vehicle shipping details to get your custom Auto Transport quote. Shortly after that, you will receive your quote on your email and as a text message. You can book online through the link you receive in your email, or you can contact one of our experienced Transport Specialists standing by.

2 Pickup

You will be notified once we assign a trucker to your vehicle and inform you about the pickup arrangements. We will keep you informed throughout the process and you can contact us at any moment.

3 Delivery & Payment Together with the driver, you will inspect your vehicle upon the delivery, and the driver will be paid the remaining balance at this time. We will then contact you to confirm everything went smoothly .

US Star Trucking reviews

US Star Trucking reviews are controversial. The company does not has accreditation from the Better Business Bureau (BBB). The company has more than 1400 Google reviews and hold 4.7 star rating, which is impressive, however their Yelp and Transportreviews pages contain some alerts about “shady business practices”.

Below, we’ll take a look at examples of positive and negative US Star Trucking reviews.

Positive US Star Trucking Reviews

“Needed 2 vehicles shipped from 2 different locations to be delivered to the same destination while I was out of state, one a residence the other a dealership, Tony coordinated acquisition of both vehicles with no delay and no damage at a reasonable price. I have used his service twice and was met with satisfaction!”

Negative US Star Trucking Reviews

“Please Please do yourself a favor and find another company.  About two months ago I started to look for quotes to move two vehicles about 400 miles.  I received quotes ranging from $1100 to $2200.  Some had good reviews some not so great and I had almost decided when I received an email and a text from Us. Star Trucking LLC.  I was told by the broker “Kevin” they would be able to pick up my vehicles on the weekend I needed, and they could do it for $750.  I figured there was no way this was legit.”

 


 

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US Star Trucking Reviews

A bit of bait and switch and a bit of extortion

Rated 1 out of 5
March 30, 2023

My elderly mother set up a contract with them to ship a vehicle to me. At first she was given a low price and then that ‘fell through’ and then she was given a higher price. With, now limited time, she went ahead and signed a contract. She was told that there was a cash discount. When the car showed up (a week and a half late) they company they had contracted refused the cash price and threatened to auction the car off if not paid in cash. All the review of both companies involved are absolutely terrible when yo dig a little.

Disastisfied customer

Getting the impression the communication is outsourced overseas

Rated 1 out of 5
November 13, 2022

Having a ship to shore type surreal experience trying to understand the person being given the responsibility of arranging the transfer of the most valuable possession I own.
I say ship to shore as it is an extremely long delay for the person, Yousef, to respond to any question. So long that I wait thinking the call has dropped. I speak to ask if he is there and we are walking on each others words. As we began with a text it is not apparent. The Bot text comes from a person calling himself Allen Carter. Calling the number it is picked up by someone not Allen Carter.
I see the previous review say that having 2 vehicles transported was a bid of $750, I am being given the same bid for 1 vehicle. Hmmmmm…..

Diettra

Reliable and very responsive

Rated 5 out of 5
September 2, 2022

Highly recommended. Haider Ali is excellent and went over and beyond to arrange my car transport for very good price. True professionalism.

AJ
Cuver