Mercury Auto Transport earned a 8.5/10 in Transportli consumer survey. The company offers a wide range of services but may not be the best match for customers seeking budget-friendly transportation.
Author: Steve Palmer
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Headquarters: 2240 SW 70th, Ave., Suite H, Davie, Florida 33317 USA
Service Area: U.S., including Hawaii and Alaska
Business description: Founded in 2007, Mercury Auto Transport has grown into an authority in the auto shipping industry. With over a decade of experience in the auto shipping industry, we’ve learned a thing or two. We recognize you have a choice when it comes to working with an auto shipping company.
Total score based on 5 factors indicated below
Mercury Auto Transport is one of the top car shipping companies in the USA
Google – 4.6 stars
TR – 4 stars
BBB – B
Yelp – 3.5 stars
Large service area
Easy to use website
Money Back Guarantee
Pushy sales tactics
No instant quotes
Lack of communication
Mercury Auto Transport offers open and enclosed trailer car shipping options to their customers. While some reviews indicate that their sales managers can be pushy majority of customers recommend Mercury Auto Transport.
Mercury Auto Transport prices are somewhat average within the industry. While some companies offer higher rates on major routes, Mercury Auto Transport prices are lower than you can expect from one of the top players in car shipping niche.
We analyzed more than 100 order and here is the breakdown of prices given to Mercury Auto Transport customers.
Door-To-Door Service, 100% Bumper-To-Bumper Insurance
When you go with Mercury to ship your vehicle, you can rest assured that the carrier assigned to move your car is fully insured and licensed with the FMCSA (Federal Motor Carrier and Saftey Administration).
Your vehicle is covered by the carrier’s insurance policy that is doing the shipping. Depending on the type and size of the truck/trailer that is shipping your car, the insurance policy can cover from $100,000 to $1,000,000 of damage.
Open Auto Transport
Open auto transport carriers are trucks that are used to haul vehicles, as the name says, openly, with no walls around the carrier. They are the trailers you see on the roads every day with cars stacked seemingly precariously on the back of their rigs. They are the most common and easiest-to-find carriers in the transportation industry, moving roughly 90% of all auto freight each year.
Enclosed Auto Transport
Shipping Enclosed is the safest way to transport a vehicle if you don’t want it exposed to the elements. Only the most experienced and highest quality carriers run these exclusive trailers.
We Secure A Carrier
First, we post your vehicle through our network, including all National Dispatch Boards for Auto Transport. We present offers from FMCSA-licensed and Insured Carriers. When you accept, we send your agreement that guarantees the price, door-to-door service, and 100% bumper-to-bumper insurance.
Your Vehicle Is Picked Up
Once you approve your carrier and final logistics, you’ll have to pay your deposit. The deposit is included in your quote and goes toward the total price. Then, the remaining balance is due at the time of delivery. Most importantly, nothing gets done without your approval.
You Receive Your Vehicle
Your driver will contact you prior to your pickup and delivery dates to schedule a time for loading and unloading. Once your vehicle reaches its destination, you do a final inspection of your vehicle and pay the driver the remaining balance. Finally, you and the driver both sign the Bill of Lading and each keeps a copy.
Mercury Auto Transport reviews are good. The company has accreditation from the Better Business Bureau (BBB) and holds an B rating, which is something average in car shipping industry.
Mercury Auto Transport has more than 2000 reviews on TransportReviews and holds 5 star badge on the website. We definitely think that the company is safe to work with.
How long will it take?
0-500 Miles: 1-2 Days
501-1,000 Miles: 2-3 Days
1,001-1,500 Miles: 3-5 Days
1,501-2,000 Miles: 4-7 Days
2,001-2,500 Miles: 7-10 Days
2,500+ Miles: 10-14 Days
Once your designated carrier is assigned you will receive a precise ETA for your shipment.
Is Mercury Licensed, Bonded & Insured?
Mercury Auto Transport is licensed, Bonded and Insured. Our FMSCA Motor Carrier Number is MC647319.
While we do our best match your auto shipping needs with the most responsible carriers with the best track records, from time-to-time there may be accidental damage while in transit, it is good to know that the insurance of the carrier we locate for you will protect your auto shipment in that event.
Can I leave my junk in the trunk?
Generally, we recommend that you do not ship any personal belongings inside your vehicle during your transport. However, a few small items packed in the trunk are acceptable.
Mercury Auto Transport can be considered as one of the top car shipping companies in the USA. Established in 2007 the company offers great support, open and enclosed car shipping options and their reviews are one of the best in the industry.
We’d recommend using this service provider for your shipping needs.
First time shipping my car since I was relocating from TX to DC. Joe Kelly managed the entire process and I loved 3 things about him: he got me a very affordable price, car was picked up on my desired pickup day and he always kept me posted with email and text updates.
I’ll gladly recommend Mercury Auto to anyone that needs a car shipped. I had a seamless process from booking, pickup to delivery. Received my car 3 days from the pickup.
John was awesome! He communicated with me often and ensure I understood the process. I had an expensive car shipped enclosed from TX to NC. Timely delivery and well executed. I definitely will use them again if I need to in the future. Thanks John for all your help!